Return Policy



It's simple – We confidently stand behind our product, thus The Cotton Candy Collection comes with a Satisfaction Guarantee. If you are not completely satisfied with your purchase, please contact The CCC and return it to us within 15 days for a prompt and courteous refund.  Returns are limited to one per customer per lifetime.
We encourage you to try out our product; however, to be eligible for a return, your item must also be in the original packaging with no more than 6 inches of cotton wick used.
To complete your return, please submit your receipt or proof of purchase received from The CCC website after checkout.
The return policy does not extend to product purchased from retailers, wholesalers, or distributors, do not send your purchase back to the manufacturer.  
To return your product, you should mail your product to: 5033 Country Club Rd Winston Salem North Carolina US 27104
You will be responsible for paying for your own shipping costs for returning your item.

Contact Us Here to discuss your order.  If you're not happy, we're not happy so we will do everything we can to keep you satisfied.